Shipping policy

General Shipping
Order processing takes 1-3 business days. When your order is ready to ship you'll receive an email notification with tracking. 

Preorders
Products labelled as preorder are subject to longer fulfillment timelines. Read the product description carefully before purchasing. Production lead time on preorder items may vary. The production and/or fulfillment window will be outlined in the product description. Once your order is ready to ship you will receive an email notification with tracking. 

Contact
Please contact our customer service team at contact@dotexe.com should you have any questions or concerns.